Quality

We always prioritize product quality and user satisfaction. To this end, we solemnly promise to provide you with a one-year (365-day) free quality assurance service from the date of purchase for all product types purchased.

Under normal conditions of use, we will provide you with free repair or replacement services if the product fails to meet the standards described in the product specifications, due to material defects or manufacturing process, resulting in functional failures or performance during the warranty period. The warranty covers the cost of necessary labor services and replacement of faulty parts

Please note:
Warranty service is subject to valid proof of purchase (invoice or receipt) and product serial number.
The warranty does not cover failures caused by human misuse, accidental damage, natural disasters, failure to use or maintain the product in accordance with the instructions, unauthorized disassembly or modification, or use of non-original parts.
Perishable parts (e.g. batteries, filters, specific consumables, etc., please list according to the specific product) are usually not included in the one-year full warranty or have a separate warranty period, please refer to the specific product description.

If your product needs warranty service, please contact our authorized service center or call our customer service hotline, visit the service page on our website. We will be happy to provide you with professional and efficient solutions.